Nancy Stratton joined COLA as its first Chief Executive Officer in the Company’s history to have worked as a medical laboratory technologist early in her career.  Nancy has a deep love of the profession and a lived-through understanding of the importance of accurate laboratory results to the diagnosis and treatment of patients.  With her commitment to expand our mission to serve more laboratories, COLA received approval to accredit laboratories performing tests in the specialty of pathology, including the subspecialties of histopathology, oral pathology and cytology.

COLA continues to benefit from Nancy’s prior experience as the CEO of a clinical pathology laboratory division of one of the largest diagnostic laboratory medicine companies in the world.  Before moving into the CEO position for the division, Nancy held various management positions in which she guided her team to new levels of excellence in quality management, customer service, human resources, risk management, and regulatory and medical legal compliance.

In addition to having extensive experience in all aspects of laboratory operations, Nancy is highly regarded in the industry for her commitment to high-quality patient care, her collaborative leadership style, and her ability to cultivate meaningful relationships with employees, physicians, hospitals and community partners.  While Nancy relocated from Texas to join the team at COLA, she did bring a little of Texas with her.  Nancy and her husband live on their horse farm in Maryland where they spend quality time with their family.

Kathy Nucifora joined COLA as the Accreditation Division Manager in November 2009 and in 2019 became COLA’s Chief Operating Officer. Kathy comes to us from Maryland General Hospital where she held the position of Laboratory Administrator. Kathy was recruited from a COLA accredited lab, Hutchinson Clinic, to join Maryland General where she was responsible for creating and implementing new quality processes and procedures. In addition to managing the day to day operations of the lab, she developed and led a multidisciplinary task force to implement molecular testing for MRSA; she proposed and implemented a positive patient identification system via handheld computers; and helped lead the Laboratory and Nursing Process Improvement Committee. Kathy has also served as adjunct faculty at the Community College of Baltimore County for their Medical Laboratory Technician program.

Erika Holderness joined COLA in January 2016. She is responsible for COLA’s Human Resources functions including benefits administration, employee evaluation, employee relations, recruiting and onboarding, and salary/wage administration. Prior to joining COLA, Erika served as the Human Resources Manager for Ev-Air-Tight, Shoemaker Inc., a construction company located in Riverdale, MD. Prior to that, she served as a Project Manager for a property management company in Baltimore City. Before moving to Baltimore, Erika was the Manager of the Disability & Leave Program for Fairfax County Public Schools in Northern Virginia.

Mrs. Holderness received her Bachelor’s degree in Business Administration from the University of Maryland, College Park. She is an active member of the Society for Human Resources Management.

Cynthia Bruzzi joined COLA in March of 2025 as the Medical Director. She is originally from El Paso, Texas. After obtaining her bachelor’s degree in biology from the University of Pennsylvania, she returned to Texas for medical school. She is a proud graduate of the University of Texas Health Science Center in San Antonio. She returned to the east coast in 2004 to start her anatomic and clinical pathology residency from George Washington University Medical Center. After completing that program in 2008, she went on to pursue a fellowship in cytopathology at the University of Virginia Health System in Charlottesville, VA. She has been in practice since 2009. She has worked at a variety of laboratories both large and small and in the community hospital setting, signing out surgical pathology and cytopathology specimens and also utilizing her laboratory skills as a microbiology and cytopathology director. She is excited to join the executive team at COLA with the goal of upholding COLA’s high-quality standards in laboratory medicine.

Lovely Kuriakose joined COLA in June 2018 as Accounting Manager and was promoted to the role of Controller in October 2020. In her role as Controller, she is responsible for overseeing the day-to-day financial operations for the company. This includes the development and maintenance of internal controls, financial reporting, budget preparation and expense management.  Prior to joining COLA, Lovely served as Assistant Controller for Vermeer Mid Atlantic in Baltimore, MD. Prior to that, she served as Senior Accountant with Armada Global. She has over ten years of experience in the Accounting and Finance fields.

Lovely received her Bachelor of Science degree from George Mason University in 2008 with concentrations in Finance, Accounting and Marketing. She is currently pursuing her CPA designation.

Kathy Wilson joined COLA in December of 2021 as Director of Pathology Accreditation. She is a ASCP certified Histotech with the ASCP Qualification in Safety. She has over 45 years total experience in the laboratory, multiple disciplines. Prior to joining COLA, Ms. Wilson was the Anatomic Pathology Operations Manager, Safety Officer and Committee Chair, for a large reference laboratory, both local and regional operations, based in Austin, Texas. In addition, managed multiple hospital frozen section and satellite laboratory locations. Ms. Wilson has managed multiple laboratory set-up, remodels, and build-out projects.

Kathy started her career in northern Michigan and has lived in many areas of the country to include Fairbanks, Alaska, Kansas City, Missouri, and Austin, Texas. Regulatory compliance, quality, safety, and project management have always been key areas of focus and interest.

Prior to joining COLA in 2017, Eamon Tiffany, MT (ASCP), BSN, was a General Supervisor at the University of Maryland Medical Center Midtown Campus for 14 years, overseeing the Core Laboratory, Transfusion Services, and Microbiology sections. He previously held the position of Senior Operations Manager at COLA, where he managed and supported surveyors and developed policies and process improvement strategies for the Accreditation Division.

Eamon earned a Bachelor of Science Degree in Medical Technology from Salisbury University in Salisbury, MD and a Bachelor of Science Degree in Nursing from Stevenson University in Pikesville, MD.

Kim Ogren joined COLA as a Laboratory Surveyor in October 2015. She has conducted surveys in a variety of laboratory settings, including Physician Office laboratories, small rural hospitals, and large reference and hospital laboratories. Survey experience includes Core Laboratory, Microbiology, LCMS, Transfusion Medicine, and Molecular PCR.

Kim was promoted to Surveys Team Leader in February 2022. In this role, she provided consultation and support to Surveyors on accreditation matters, addressed their inquiries, and offered mentorship. Her additional responsibilities included assisting in the training of new Surveyors, reviewing regulatory guidelines, developing training materials, and participating in the recruitment and hiring of new Surveyors. In July 2024, Kim advanced to the position of Surveys Team Manager, where she continued to make a significant impact on the Surveyor team. Her duties in this role include monitoring and reporting surveying metrics, approving strategies to improve survey scheduling and tracking on-time rates, and collaborate with laboratories on post-survey questions to improve the survey process.

Prior to joining COLA in 2015, Kim Ogren worked at M Health Fairview where she spent her time working in the Core Laboratory, Transfusion Services, and the Infectious Disease Diagnostic Laboratory (IDDL). Kim earned her Bachelor of Science degree at Minnesota State University Mankato in Microbiology and went on to graduate from the Clinical Laboratory Science program through Fairview Health Services to earn her MT ASCP certification.

Kim is thrilled to step into this new role as Director of Clinical Accreditation and is eager to contribute to COLA’s ongoing success and growth. She looks forward to utilizing her experience and skills to improve Surveyor operations and uphold COLA’s high standards of quality and efficiency relating to the on-site survey process. Kim is particularly excited about collaborating with the talented team at COLA to drive innovative solutions that will enhance COLA’s capabilities and the services it provides to laboratories. She believes that, together, they can achieve remarkable outcomes that will significantly impact COLA’s laboratory accreditation program.

Danielle Stroughton Duncan, EdD, MEd, BS, MLS (ASCP), joined COLA as the Director of the Education Division in June 2020. She is a Medical Technologist and Clinical Laboratory Educator with over a decade of experience in private and hospital settings. Most recently, she has held the position of Outreach and Phlebotomy Laboratory Manager at Saint Agnes in Baltimore, Maryland. Danielle has served as Senior Regional Trainer for Patient First for eight years aiding in formulating training for nurses, medical assistants, and laboratory professionals. She has worked as a generalist medical technologist for 16 years.

Danielle holds a Bachelor of Science from Morgan State University and a Master of Education from Northcentral University where she earned a Doctorate of Education. She sits on the advisory board for the Anne Arundel Community College Medical Laboratory Technician program and works closely with the Morgan State University Medical Technology Program. In addition to her role as Operations Manager for a private laboratory, she created and implemented an annual competency program. Danielle is overwhelmingly passionate about education, laboratory science, and promoting positive, diverse, and inclusive organizational cultures.

Kathryn Connolly is the Director of Quality Systems for COLA She is responsible for the development, implementation and continual improvement of COLA’s internal quality management system in accordance with ISO 9001 requirements. Ms. Connolly is certified as a Quality Auditor and Lean Facilitator. She is an active member of the American Society for Quality, and serves as COLA’s Delegate to Clinical Laboratory Standards Institute (CLSI).

Ms. Connolly joined COLA in 1994 as a Laboratory Surveyor. During her tenure with COLA, her responsibilities have included surveying, monitoring PT performance, training surveyors and technical staff in accreditation processes and requirements, developing software tracking programs, and developing accreditation criteria, training programs, and educational resources for laboratories. Prior to coming to COLA, Kathryn served 10 years in the medical technology field in hospitals, physician offices and public health settings.

Jeannie St. Pierre joined COLA in October of 2023 as Director of Business Development. Jeannie has over 25 years of business development in anatomic pathology and clinical laboratories. Her vast experience ranges from operations and sales in large commercial laboratories including Laboratory Corporation of America and Quest Diagnostics, as well as AmeriPath’s national and regional pathology groups to expand market share.

Jeannie’s understanding of hospital laboratories needs and challenges is based on direct experience working within the laboratory at the beginning of her career and expands with her roles as Hospital Account Manager and Business Development. She has won numerous awards throughout her career based on her ability to enhance the client experience and streamline internal productivity. Jeannie’s ability to understand laboratory dynamics from the bench, operations, logistics and technology make her uniquely positioned to enhance business growth.

Jessica joined COLA following many years as the Manager, Membership & Meetings in the non-profit sector, where she reported to the President & CEO while supporting their Board of Directors. In a very similar role to that here at COLA, she also represented the Association at annual conferences and industry meetings and brings with her extensive meeting planning experience.

Jessica attended Towson University in Towson, Maryland for undergraduate studies followed by continuing education coursework at Yale University, learning to apply psychological science.