Effective as of April 2013
What Information Does COLA Collect?
PLEASE NOTE: THE TYPE OF DATA COLLECTED BY COLA WILL VARY WITH YOUR USE OF THE SITE AND CERTAIN DATA SUBMISSION IS VOLUNTARY. Below, we provide specific examples of the types of PII COLA may collect through the Site.
Contact Information: COLA may request or require contact information, such as your name, address, phone number, facsimile number, and e-mail address.
Demographic Information: COLA may collect demographic and general profile data (e.g., educational, professional, accounting, and geographic information).
Transactional Information: COLA may maintain a database of aggregated information about the transactions on the Site (e.g., tool or feature (and related database) utilization, registration information, and article, conference, activity, or content selection data).
Financial Information: COLA may use credit card account information.
Technical Information: COLA may also collect Internet Protocol (IP) addresses from all users of our Site as well as the date and time of access and the Web page(s) accessed. COLA may also catalog your log-in information and the type of computer, browser, or operating system used by the user.
How Does COLA Use that Information?
To operate the Site and provide certain of its features, tools, and functionality (including any online application or solution) and otherwise improve the quality of the information and services COLA offers to you, COLA collects various PII (as described above) from different parts of its Site. COLA gathers most information during the registration processes it utilizes to allow for and to enable use of the Site and its online tools and certain other solutions, information, directories, seminars, and/or services. But, COLA may request PII at other times, including, but not limited to, when you report a problem with the Site, when you complete survey forms, when you sign up for program or event opportunities through the Site, and when you request to receive communications from COLA.
The Site offers two different levels of access and service: (1) publicly available information areas and (2) registered user areas where an individual can access particular features, applications, courses, and tools (the “Registered User Section(s)”). Parts of the Site are informational in nature and publicly available to all users. Consequently, until you register, participate in surveys, sign up for a program or event, or receive information from COLA, you are able to browse areas of the Site without providing any PII, although your browser may tell us what type of computer and operating system you are using as well as other kinds of technical information.
Below, is more detail on how COLA uses your PII.
Contact Information: COLA may use your contact information in connection with the provision of its solutions, services, and content, including such services or online software applications related to or enabling storage of your PII, and to enable you to participate in the Site’s activities, applications, and offerings. COLA may also use your contact information to facilitate registration with a particular program or event, to advertise its services and the goods and services of third parties, to create a personalized experience for you, to provide you with news and information, to contact you regarding a survey, and to get in touch with you when necessary with respect to transactions conducted through the Site, material changes in our Site’s policies and agreements, new services COLA may offer, or otherwise. In addition, we may supplement the PII collected from you with information from other sources, such as from our affiliates or business partners, or engage in cross-border transfers of PII in order to provide or enhance our ability to provide or advertise our services and/or the services of others and to otherwise tailor the Site. Please also note that certain PII will be made available for public review on the Site in connection with the Site’s directory feature. We also share your contact information with our agents, contractors, and business partners, as is necessary to provide or improve our services or online solutions, including any services for storage of PII or support of systems processing or storing PII, and to allow for the on-line registration for events, the online provision of software applications, the on-line submission of donations, for advertising purposes, for market analysis, and for internal business purposes.
Demographic Information: COLA may use demographic information in connection with the provision of its online software applications or for administrative, management, and monitoring purposes in order to continue to provide or improve the Site and its solution and service offerings. In addition, COLA may share, license, and/or sell survey results and aggregated demographic data collected through the Site with its affiliates, business partners, the general public, the news media, and with the U.S. Government and state governments, not only as may be required by law, but also for advertising purposes, for release to third parties, and to participate in government programs and initiatives. But, such survey or aggregated information will not identify any particular user.
Transactional Information: COLA may share, license, and/or sell transactional data on an aggregated basis, which will not identify any particular user, with advertisers or other third parties, including our business partners, for business purposes.
Financial Information. COLA may use credit card information to process payments for products, programs, or services on the Site, including online software applications requiring a fee.
Technical Information: COLA may use technical information, such as your IP address or browser type, to help diagnose problems with our servers, analyze Site usage trends, track user movements on the Site, and to otherwise manage and monitor our Site.
Legal Action. COLA may disclose PII when legally required to do so in accordance with government requests or regulations or legal proceedings. We may also disclose PII to protect against misuse or unauthorized use of the Site or as is otherwise required to limit legal liability, protect or defend our rights, property, or interests, or protect the safety, rights, or property of our users.
What About External or Third Party Web Sites?
What About Security?
As is appropriate for the nature of PII collected and stored by COLA, the Site has industry standard security measures or safeguards in place to protect against the loss, misuse, and alteration of the information under COLA’s control. Although COLA has endeavored to create a secure and reliable Site, the confidentiality of any communication or material transmitted via the Internet cannot be guaranteed. Accordingly, you should consider carefully if you want to submit sensitive information via the Internet. COLA urges you to take every precaution to protect your PII when on-line.
What About “Opting-Out” of Data Collection and Use?
The collection, use, and distribution of your PII is necessary for COLA to provide certain features, solutions, applications, and services and to operate the Site. For example, all users who register for the Registered User Section(s), subscribe to online solutions or applications, purchase goods, register for an event, program, seminar, or training, and/or seek to receive information or newsletters from COLA will need to agree to COLA’s use and collection of PII. Once registered with the Registered User Section(s), COLA maintains your information so long as you are registered as a user and/or for COLA’s services at the Site.
But, a number of COLA’s other programs are completely voluntary and as you are otherwise permitted to browse through and access the non-restricted areas of the Site, you can decide on your own if you wish to provide your PII or opt-out of doing so. For example, if COLA conducts a survey, you do not have to participate unless you agree to do so.
COLA also provides you with the opportunity to opt-out of certain COLA business practices where your PII may be used. Specifically, users my opt-out of including the PII they provide to COLA in connection with the following activities: (i) inclusion in user mailings, (ii) e-mail communications sent by COLA, (iii) facsimile communications sent by COLA, (iv) particular advertisements, and (v) certain sharing arrangements with COLA’s business partners.
Thus, to a large extent, you can control the information you provide or share with COLA and/or its business partners. Moreover, even when COLA contacts you, from time to time, regarding its products/services, the Site, or otherwise, if COLA sends you such a communication, COLA specifically provides you with the opportunity to opt-out of receiving similar future correspondence or to revise the frequency of any future communications by sending an e-mail to firstname.lastname@example.org.
What About Correcting, Deleting, or Updating Information?
At any time, you may go to the Site and your personal account (using your username and password) to correct, modify, or delete the information you provide to COLA through the Site. In addition to the ability to make direct changes to the information stored in connection with your user/user profile, you may also e-mail email@example.com with any requests or changes. Moreover, when you cease to use COLA’s services or no longer wish to be included in COLA database, you may contact COLA at firstname.lastname@example.org to request to have your information removed from our database. In the event that COLA receives such a request or change, COLA may require you to confirm or verify any change to your record. Please note, however, that the collection and uses of certain PII is necessary to provide certain products and services through the Site and the deletion of such necessary information, e.g., an e-mail address, may render a particular service or COLA’s ability to provide it inoperable.
What About Children?
COLA cares about the safety of children on its Site and encourages parents and guardians to monitor their children’s use of the Internet. Although the Site is suitable for a general audience, the Site is intended for use only by users who are over 18 years of age. Accordingly, COLA does not knowingly solicit PII from children or send them requests for personal information.
What About Governing Law?
What About Any Other Questions?