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Get in Touch with COLA

Our knowledgeable staff is accessible, approachable, and always available. As a trusted resource and advisor to the clinical laboratory community, COLA invites you to get in touch with us through whichever means of communication you prefer.

Call us toll free at (800) 981-9883
Send us a fax at (410) 381-8611
E-mail us at info@cola.org

For LabUniversity™ questions or comments, e-mail LabUniversity@cola.org or call our LabU Help Desk at (800) 981-9883 ext. 590

Send us a letter or stop by and visit!
COLA
9881 Broken Land Parkway, Suite 200
Columbia, MD 21046

Complaints

Concerns or complaints regarding quality patient testing or laboratory employee safety in COLA- accredited facilities can be filed anonymously by calling (800) 981-9883 (toll free), or by e-mail at info@cola.org.

COLA investigates all complaints made against COLA-accredited laboratories. Although COLA strongly believes that a laboratory must be notified when a complaint has been made, it will not disclose the complainant’s name to the laboratory.

Customer Feedback

At COLA our goal is to promote excellence in healthcare. Feedback from our member laboratories is critical to helping us achieve this objective. Please take a moment to complete a survey on your interaction with COLA, by clicking here to go to the Surveys Page.

News

COLA Recognized Among the Nations Most Elite Healthcare Marketing Professionals
06/02/2010
COLA CEO To Receive American Society For Quality Award
05/21/2010
COLA Offers Clients Free Web Tool for Laboratory Management
04/22/2010
COLA To Co-Sponsor Conference For Physicians and Lab Professionals
04/08/2010
LOCS Update on the Haiti Crisis
01/20/2010
More Headlines

You may be interested in the following products:

  • Lab Director Program
  • Phlebotomy Continuing Education Course of Study
  • Quality Management Systems Program
  • Verification of Performance Specifications
  • CLIA Facts Set 2: Registering for CLIA
  • COLA Accreditation for Affiliate Labs

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