Get in Touch with COLA

Our knowledgeable staff is accessible, approachable, and always available. As a trusted resource and advisor to the clinical laboratory community, COLA invites you to get in touch with us through whichever means of communication you prefer.

Call us toll free at (800) 981-9883
Send us a fax at (410) 381-8611
E-mail us at info@cola.org

For LabUniversity™ questions or comments, e-mail LabUniversity@cola.org or call our LabU Help Desk at (800) 981-9883 ext. 590

Send us a letter or stop by and visit!
COLA
9881 Broken Land Parkway, Suite 200
Columbia, MD 21046

Complaints

Concerns or complaints regarding quality patient testing or laboratory employee safety in COLA- accredited facilities can be filed anonymously by calling (800) 981-9883 (toll free), or by e-mail at info@cola.org.

COLA investigates all complaints made against COLA-accredited laboratories. Although COLA strongly believes that a laboratory must be notified when a complaint has been made, it will not disclose the complainant’s name to the laboratory.

Customer Feedback

At COLA our goal is to promote excellence in healthcare. Feedback from our member laboratories is critical to helping us achieve this objective. Please take a moment to complete a survey on your interaction with COLA, by clicking here to go to the Surveys Page.