COLA has been recertified as meeting high “Quality Management System” standards established by the International Organization for Standardization (ISO 9001:2008), an international-standard-setting body composed of representatives from various standards organizations.
COLA’s recertification, which comes from ISO registrar British Standards Institute (BSI) under certificate number FS 564214, covers COLA’s delivery and administration of its CLIA-equivalent accreditation program for medical laboratories, including on-site surveys, monitoring proficiency testing, and correcting citations through education and consultation. COLA continues to be the only healthcare accreditation organization deemed by CMS that is certified to satisfy the ISO 9001: 2008 standard. ISO 9001:2008 sets standards for a quality management system where an organization must demonstrate its ability to consistently provide products or services that meet customer needs and applicable statutory and regulatory requirements.
“By pursuing and receiving ISO 9001:2008 recertification, COLA continues to demonstrate that we walk the walk and talk the talk,” said Douglas Beigel, CEO of COLA. “By participating in this rigorous review process, we are proving to the labs we serve that we are willing to engage in the same kind of thorough quality review process we perform for them. In doing so, we sharpen our ability to ensure that clinical laboratories meet the high standards doctors expect and patients deserve.”