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 Symposium for Clinical Laboratories: An Interactive Experience in Quality
Radisson Fort McDowell Resort
Scottsdale, AZ
September 25 - 27, 2008
Quality Management Systems (QMS) concepts have been used successfully by
other industries to dramatically improve process performance and customer
satisfaction. In the laboratory arena, quality has been based on meeting
federal regulations, but these are only minimum standards and despite
routine inspections, errors still occur. Laboratories continue to struggle
to control costs while still providing necessary services, with revenues
continually dwindling. Can you help your laboratory begin to turn this tide
of events? If you were asked to identify what your laboratory has done in
the past year to improve performance, how would you answer? Come to this
Symposium and immerse yourself in QMS.
There are many sessions of interest for the experienced laboratory director,
laboratory manager, quality manager, and laboratory professional. A novice
laboratorian will also find courses appropriate for their level of expertise.
Sessions include topics on:
- Basic quality management principles and how to use them in your
day-to-day operations
- Continuous quality improvement tools such as LEAN, Root Cause Analysis,
Flowcharting, and Risk Management techniques
- Elements of quality critical to laboratory management such as document
control, development of the Quality Manual, and measuring your quality
processes
- Specific quality applications for laboratory instrumentation and
technology
- The human side of quality performance such as position descriptions and
customer service focus
- Laboratory Director education qualifications including the basics of
laboratory regulations, laboratory director responsibilities, quality
control, proficiency testing, and quality assessment
The Laboratory Director Education Qualification Series will also be offered at
this symposium. The learning series is designed so a physician can earn the required
continuing medical education credits (CME) in order to meet the educational
requirements of CLIA '88 to be a laboratory director of a moderate complexity
laboratory.
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Laboratory Director Education Qualification
Curriculum
Welcome to the physicians who are attending
the Symposium for Clinical Laboratories to obtain the required
20 CME credits to meet educational requirements under CLIA ’88
to be a laboratory director of a moderate complexity laboratory.
Most Symposium sessions provide CME that is appropriate for a
laboratory director. However, the courses marked with the LD
icon (in the brochure) are instructionally designed with the
novice laboratory director in mind. The recommended Laboratory
Director Qualification Curriculum with appropriate Breakout
Sessions is indicated below. These sessions are a great
refresher program for the experienced laboratory director.
Click
here for more information.
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Confirmed speakers include the following:
- James O. Westgard, PhD
President, Westgard QC, Inc
- Judith Yost, MA, MT(ASCP)
Director, Lab Services, Centers for Medicare & Medicaid Services (CMS)
- Lucia M. Berte, MA, MT(ASCP)SBB, DLM; CQA(ASQ) CQMgr
Quality System Consultant
Laboratories Made Better!
- Mark Berron, CQE(ASQ), Six Sigma Black Belt
Perot Systems ISO Program,
ASQ Certified Quality Engineer Certified Software Quality Engineer
Six Sigma Black Belt
- Greg Cooper, CLS, MHA
Clinical Standards and Practices
Bio-Rad
- Verlin K Janzen, MD, FAAFP
Laboratory Director, Hutchinson Clinic
Click here for
a complete list of speakers.
Click here for pricing.
ON-LINE REGISTRATION:
Click here to register on-line.
Hotel Reservations: Click here.
Symposium Schedule-at-a-Glance: Click
here.
Symposium Session Descriptions: Click here.
Symposium Brochure: Click here.
Click here to read comments
from past Symposium participants.
For questions concerning this event, please contact Symposium Education
Director Cathy Johnson at 800-981-9883, ext 568.
Jointly sponsored by University of Wisconsin
School of Medicine & Public Health and COLA
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