Pushing the technological envelope is one of COLA’s hallmarks. Whether it’s offering clients immediate results or enabling lab professionals to manage regulatory compliance requirements electronically, we understand that embracing new technologies and adopting better business operations continually improve our ability to deliver value to clients.
COLAcentral’s flexible platform, maintained by dedicated support staff, provides COLA opportunities to add other value-added features, such as a new competency assessment tool for lab staff.
COLA’s proprietary database tool allows it to stay connected with every lab it serves. It gives COLA’s staff immediate access to facts about the lab’s history, its staff, its CLIA certificate status, and other critical information.
COLA’s online portal helps labs remain in daily, rather than biennial, compliance with lab quality standards. It gives clients the tools and education needed to prevent repeat citations, keep staff compliant with CLIA, COLA, and applicable state standards, store documents, and perform other critical management tasks. It is the central communication hub through which COLA labs upload documents directly to COLA and view communications sent to the lab.
COLA’s newest learning tool is designed to help physician office and hospital laboratories perform cost/ benefit analyses on a wide array of lab tests. LabClarity enables lab managers to evaluate differing scenarios such as procedure methodologies, personnel utilization, and reimbursement fees, to better understand the cost effects of testing, thereby improving operational efficiency.
Virtual Office Environment:
COLA empowers clients and stakeholders alike through a seamless, convenient, user-friendly, virtual communications system which makes it just as easy to reach people in the field as it does at COLA’s headquarters. Simply put, people who call COLA have an easier time connecting quickly with the person they need because of its new, state-of-the-art system.
COLA’s proprietary survey system is paperless and doesn’t require a live internet connection. The data can now be recorded in the field and easily uploaded later, allowing surveyors to give labs preliminary, on-the-spot results after the survey is complete. Therefore, surveyors are able to refocus their time, which was previously spent entering data, on educating lab staff in the field.
COLA webinars addressing timely and relevant topics are presented throughout the year. On average, 90-98% of participants say they would recommend the COLA webinar program to others. CRI’s LabUniversity platform is undergoing a dramatic expansion, including the revision of 70 courses, ensuring clients have the best online learning experience as possible. Seventy revised courses will be delivered on the best platform available, ensuring clients have the best online learning experience possible.
By leveraging existing technologies as well as designing its own proprietary solutions to benefit its clients, COLA continues to be the best of the best among accrediting organizations.